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MysticFocus eGift Card Policy

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Terms & Conditions

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  • MysticFocus eGift Cards are electronic gift cards issued by SBT Digital OPC Pvt. Ltd. ("SBT")

  • MysticFocus eGift Cards are only available for online purchase on www.mysticfocus.in (“Website”), i.e. on this Website.

  • MysticFocus eGift Cards exists only in electronic form and are not available in physical form. 

  • MysticFocus eGift Cards can only be redeemed against items available in-stock, for backorder & for preorder as shown on this Website.

  • Customer needs to be registered as a site member and signed-in on this Website in order to purchase or redeem a MysticFocus eGift Card. Please click Login/Sign up or eGift Card from the site menu to register / login as a site member. 

  • Details related to your MysticFocus eGift Card order can be found in My Orders under My Account page. Please ensure you are logged in to the same account originally used for purchasing the said MysticFocus eGift Card. 

  • Please contact us via info@mysticfocus.in if you need your MysticFocus eGift Card code to be emailed again to its original recipient. 

  • The validity period of a MysticFocus eGift Card is 3 months and its expiration date can be found in the email sent at the time of issuing the eGift Card. SBT will not be responsible for failure to redeem your MysticFocus eGift Card before its expiry.

  • When purchasing a MysticFocus eGift Card for another person, the issuance date can be selected. The validity of 3 months will apply from the date selected.

  • If your purchase value exceeds the value of MysticFocus eGift Card, the differential amount of such purchase should be paid using the other modes of payment available on this Website. 

  • No refund, replacement, or cash back would be considered against a MysticFocus eGift Card. 

  • MysticFocus eGift Cards should be treated like cash. They can't be replaced or duplicated if lost or stolen. SBT is not responsible for any lost or stolen gift cards or use without your permission.

  • MysticFocus has no direct or 3rd party affiliates for the issuance of its eGift cards. MysticFoucs eGift Card cannot be purchased online from any other website or retailer other than this Website or otherwise as explicitly stated here.

  • MysticFocus eGift Cards cannot be cancelled or refunded at any stage and by anyone.   

  • In an unlikely scenario that an item on this Website is temporarily out of stock and not expected to become available before the expiry of your MysticFocus eGift Card, a backorder can be easily placed. Please reach out to us on info@mysticfocus.in to enable placing the backorder and subsequent redeeming of your MysticFocus eGift Card. 

  • In case of returns/cancellations of any product purchased through the redemption of a MysticFocus eGift Card, a refund of the same amount will be initiated on your MysticFocus eGift Card. Any extra price difference paid will be refunded to the original payment mode.

  • MysticFocus eGift Card is available in Rs. 5000, Rs. 10000, Rs. 25000 and Rs. 50000 or an amount ranging from Rs. 1000 to Rs. 75000 and is inclusive of the 18% GST.

  • When a MysticFocus eGift Card is redeemed, its GST is automatically adjusted in the total order value during checkout.

  • MysticFocus eGift Card may take up to 24 hours for activation. 

  • GST Invoice is not issued for MysticFocus eGift Card. In order to avail a GST Invoice, the said MysticFocus eGift Card must be redeemed against purchase of physical goods listed on this Website.

  • MysticFocus eGift Cards can be utilised in multiple transactions, and the balance will be carried forward if not spent within the expiry date.  

  • MysticFocus eGift Cards cannot be reloaded or recharged at any stage.

  • MysticFocus eGift Card cannot be used to purchase another MysticFocus eGift Card.

  • Multiple MysticFocus eGift Cards cannot be combined or used together for a single order.  

  • Redemption of MysticFocus eGift Cards by their bearer shall be a valid discharge of SBT's liabilities regarding its electronic gift cards on this Website.  

  • Any dispute relating to MysticFocus eGift Cards needs to be referred to SBT, and the decision of SBT shall be final and binding. 

  • MysticFocus eGift Cards are subject to applicable laws. SBT and a MysticFocus eGift Card holder shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.  

  • Any dispute relating to the MysticFocus eGift Card issued by SBT shall be subject to the exclusive jurisdiction of courts in Delhi / NCR only.  

  • SBT shall be entitled to amend these terms and conditions from time to time without any communication with the customer.

  • Any change in these terms and conditions can be viewed on our Website or by contacting us at info@mysticfocus.in.  

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